The Helen Farabee
Regional MHMR Centers Survey for Adult Mental Health
Services Needs
Please help our agency make our services
better by answering a few questions about the Core (required) Services the
Center offers.
Please
complete this survey by February 28, 2003
Adult Mental
Health
Rank
Brief Description of
Services
Crisis Services (24
hour hotline)
Staffed telephone
service providing information, support and referrals to callers 24
hours per day, 7 days per week.
Screening/Assessment
Screening: Triage
information gathered to determine a need for in-depth assessment
(face-to-face or telephone) Assessment: Face-to-face interview seeking historical, social,
functional, psychiatric, developmental and other information to
evaluate an individual’s priority population eligibility and treatment
needs.
Case or Service
Coordination
Case Coordination:
Assisting consumers to access resources and services as needed and
coordination between family and consumer of treatment, as
appropriate. Also provides continuity of service including discharge
planning activities. Service
Coordination: Assist consumers to gain access to medical, social,
education and other appropriate services that will increase consumers
quality of life and community participation. Also includes crisis
prevention and management.
Outpatient Services to
include:
Treatment
Planning
Respite Services
Treatment Planning:
Activities to determine treatment that reflects the needs and
preferences of the consumer and builds on his/her strengths.
Respite Services: Services provided
for temporary, short-term relief of primary caregivers either inside
or outside the consumer’s usual living situation.
Medication-Related Services
Medication Administration
Medication Monitoring
Medication Training
Pharmacological Mgmt.
Provision of Medication
Medication Administration:
Service provided by qualified and properly trained staff under the
supervision of a physician or registered nurse to ensure direct
application of medication by any means including handing a single dose
to be administered orally.
Medication Monitoring: Service provided by a qualified and properly trained
staff under the supervision of a physician or registered nurse to
access target symptoms, side effects and adverse effects, potential
toxicity and the impact of medication for the consumer and family in
accordance with plan of care.
Medication Training: Teaching the
knowledge and skills needed to properly administer and monitor
prescribed medication.
Pharmacological Management: Service
provided by a physician to determine symptom remission and the
medication regimen needed to initiate and/or maintain a consumer’s
plan of care.
Provision of Meds: Ensuring
consumers receive their psychoactive medications as prescribed by
Center staff.
Rehabilitation Services
Skills Training
Skills Maintenance
Skills Training: Training
consumers in skills that will help further their independent
functioning in the community.
Skills Maintenance: Program-based, long-term services provided to those
consumers in need of day program service to ensure their personal well
being and reduce the risk of or duration of institutionalization.
Best Practices 1. Supported Employment
Supported Employment
Intensive Services
Supported Employment
Maintenance 2. Supported Housing 3. Assertive Community Treatment (ACT)
Supported
Employment:
Services to result in employment stability, provide individual
assistance, and support to consumers in choosing and obtaining
employment in an integrated work site in the community.
Supported Housing: Service to assist
in getting and maintaining regular, integrated housing to include
temporary rental assistance, in-home rehabilitation, and coordination
activities to access resources or services that support or assist. ACT: Self-contained program that
provides treatment, rehabilitation and support services to consumers
who have a history of multiple hospitalizations, involvement with the
judicial system, homeless shelters or community residential homes.
Inpatient Services:
Hospital service with medical and nursing professionals who provide
24-hour professional monitoring, supervision and assistance in an
environment designed to provide safety and security during acute
psychiatric crisis. Intensive
Crisis Residential: 24-hour, short-term residential services provided
consumers demonstrating a psychiatric crisis that cannot be stabilized
in a less restrictive setting.
In-Home & Family
Support
A grant program that
provides assistance to purchase items/services that are above and
beyond the scope of usual needs and are necessitated by the person’s
mental disability.
What services, listed above, would
you like to see expanded?
What services, not
previously mentioned, do you feel need to be offered?
What information about our services
would be useful to consumers,
families, community and agencies?
Why do
individuals make an initial contact but not follow up for services? (lack of
immediate service, denial
of problem, shame, guilt, system delays, staff turnover, etc.)
What could the
Center do to improve services and access to them?
