24 hour Crisis Intervention Hotline:  1-800-621-8504 (or call 903-472-7242)
Behavioral Health / IDD / Substance Use Centralized Intake: 1-800-669-4166
OSAR for Substance Use: 1-800-588-8728 (or call 940-224-6200) Wichita Falls and surrounding counties

Specialized IDD Provider Services

We regret to announce the closure of HFC’s IDD Provider Services Division

Although we have remained one of several local providers for many years, HFC has conceded that this line of service is no longer financially sustainable. We look forward to helping our current clients find a new provider of their choice and will continue to evaluate anyone for IDD eligibility, as well as, create and monitor plans of care as the IDD Authority. No other IDD, Mental Health or Crisis Response services will be impacted. 

Although we are sad to see this program close, we are forever thankful for the hardworking staff that have gone above and beyond to provide the absolute best service to our community. We would also like to thank our clients for choosing us over the years. We appreciate all the support we have received and are looking forward to assisting you during this transition.

Provider Specialized IDD Services

Helen Farabee Centers offers the following array of services specially designed to meet the needs of persons with intellectual and developmental disabilities:

  • Case Management
  • Residential Program (HCS Host Homes & ICF/IID group home)
  • Home & Community Based Services program
  • Employment Assistance
  • Supported Employment
  • Respite Services
  • Behavior Support


  • Nursing
  • In Home Training
  • Day Habilitation
  • Transportation/Community Outings
  • Contracted Services (Audiology, CRT, Speech, OT, PT)
  • Dental
  • Adaptive Aids/Minor Home Modifications

All services are based on the individual’s needs and choices and are structured to help the person become as independent and productive as possible.

Services are available to anyone living within the 19 county service area who meets eligibility guidelines for receiving intellectual and developmental disability services through the Health and Human Services Commission (HHSC.) 

Day Habilitation sites are located in:

  • Decatur
  • Graham
  • Haskell
  • Quanah
  • Wichita Falls (contracted site & mobile Day Habilitation)
To Learn More About IDD Services To find out more about how to access services for someone with intellectual and developmental disabilities, please call the Centralized Intake Office at 1-800-669-4166. To learn more about specific provider IDD services. Call 1-940-696-6158.