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24 hour Crisis Intervention Hotline:  1-800-621-8504 (or call 903-472-7242)
Behavioral Health / IDD / Substance Use Centralized Intake: 1-800-669-4166
OSAR for Substance Use: 1-800-588-8728 (or call 940-224-6200) Wichita Falls and surrounding counties
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Who to Contact

Contact our Clients Rights Officer if:

  •  any of your client/patient rights have been violated.

Contact our HIPAA/Privacy Officer if:

  • there has been a breach of client private health information (unauthorized disclosure of health information) by HFC or HFC Associate.

Contact our Corporate Compliance Officer if:

  • a violation of the Helen Farabee Centers Business Code of Conduct;
  • suspected incident of waste, fraud, or abuse or any other questionable activity or practice.
Contact Connie Johnston
Connie Johnston

 Director of Clients Rights and Protection
Office: (940) 397-3370
Cell: (940) 636-8109
johnstonc@helenfarabee.org
500 Broad Street, Wichita Falls, TX 76301

  • Report Abuse/Neglect/Exploitation (DFPS) – 800-647-7418
  • Complaint & Incident Intake IDD – 800-458-9858
  • Behavioral Health Ombudsman – 800-252-8154
  • Disability Rights Texas – 800-252-9108
Nicholas Mariotti
Nicholas Mariotti

Director of Medical Records, HIPAA/Privacy Officer
Office: (940) 720-3505
Fax: (940) 696-6248
mariottin@helenfarabee.org
516 Denver Street, Wichita Falls, TX 76301

Request for Medical Records form
Andrew Martin
Andrew Martin

Associate Executive Director of Operations
Office: (940) 397-3333  

MartinA@helenfarabee.org
500 Broad Street, Wichita Falls, TX 76301